Have you experienced Water Damage?

Call the Las Vegas Professionals at 702-222-1007
  • Don't let an unexpected water intrusion become a disaster in your house or business!
  • Standing water can be a significant health hazard.
  • Damage from a water intrusion to carpet goes underneath the fibers into the sub floor below and if not properly dried can cause mold and mildew to flourish and can even cause structural damage.

water damage


After a water intrusion, it’s important to restore your home or business to good order as soon as possible to protect your health and prevent further damage to your house and belongings.  Your house and furnishings are less likely to grow mold if they are dried within 48 hours.
Immediate action is important you may contact the professionals at Mirage Carpets, div of Mold Eliminators,  at 702-222-1007.  We will be at your home or business within 1 hour.

water damage and restoration


Water Damage Tips
Here are some important things to do, but 1st contact Mirage Carpets 702-222-1007, your Las Vegas Water Damage Experts, so we can get a team of professionals to you home or business fast!

flood water damage

  • First determine what caused the water loss and shut off the source of the problem.
  • Now determine what type of water it is?  Is it fresh water, grey water or sewage?  Of the three types of water fresh water is the easier to clean up.  Grey water will come from your shower or sink and sewage is from your toilets and has to be handled differently.  Sewage as well as grey water contains bacteria and the possibility of disease will be on anything in contact with this type of water.  Anything that comes in contact with sewage that is porous will need to be disposed of, sheet rock, carpet, pad, clothing.  Don’t touch any of these items with your hands.  You will need eye protection, gloves, face mask and we wear disposable suits that protect us.
  • Put your own safety first. Avoid electrical shock. Wear rubber boots. Keep extension cords out of the water. Shut the power off to the flooded area at the breaker box. Ask us (Mirage Carpets 222-1007) for help or contact Nevada Power for help if needed.
  • Record details of damage, with photos or video if possible.
  • Contact your insurance agent and start the claim process.  They will assign a claim number and normally have an adjuster to your home or business with in days.
  • Remove all water, place towels down or if you have a wet vacuum use this to start the process.  Don’t use a normal dry vacuum!
  • Move furniture off of the wet carpet. Wipe as much excess water from wood furniture as you can and remove tabletop lamps and other items from the furniture.
  • Turn the air conditioning on for maximum drying in the summer and open the windows in the winter to release trapped moist air and for an improved indoor air quality.
  • Remove any artwork and paintings from the walls if affected.
  • Remove any area rugs from the floor and hang to dry outside or inside.
  • Remove wet upholstery cushions from and prop them up to dry immediately.
  • Remove any oriental or other type of colored rugs from the wet carpet.
  • Place plastic or aluminum foil under any furniture legs that are not plastic to prevent discoloration or bleeding.
  • Punch tiny holes in a sagging ceiling to relieve trapped water make sure to place something underneath the holes beforehand to collect any trapped water.
  • Make sure that electrical appliances are turned off prior to standing on wet carpets or floors to prevent possible electrocution.
  • Get help from the professionals at Mirage Carpets 702-222-1007 for water damage restoration service.
  • Be prepared to make difficult decisions about what to keep and what to throw out. Household items that have been contaminated by sewage, or that have been wet for a long time, will have to be bagged, tagged and possibly discarded.
  • Store valuable papers that have been damaged in a freezer until you have time to work on them.
  • Carpets must be dried within two days. Sewage-soaked carpets must be discarded. Homeowners can't effectively dry large areas of soaked carpets themselves. Qualified professionals are required.
  • Ensure that all interior wall cavities and structural members are completely dry.  Moisture in walls can lead to mold growth, it is important to have a professional examine the walls to be sure that they are 100% dry, days are important here.  Contact Mirage Carpets at 702-222-1007

Insurance Questions

Homeowner’s insurance and water damage: Am I covered?
A homeowner’s insurance policy provides protection for many risks associated with your property, such as water damage, fire, theft, or injuries to visitors. However, if the water came into your home from rain water flooding you might not be covered unless you have a flood inclusion in your policy.  Because there are a wide variety of homeowner policies available, be sure to read your policy or discuss it with your insurance producer (agent) or insurer to determine exactly what’s covered and what isn’t covered.

Water and mold

Q: Will my homeowner policy cover damage from water and mold?
A: How the water damage occurs determines whether you have coverage under your policy.  Damage caused by rust, rot, mold or other fungi generally is not covered by homeowner insurance. Mold is considered to be a home maintenance issue and in most cases it is not insurable. However, there are instances where water or moisture deposits occur because of a covered peril and result in mold. There may be coverage for such losses although the coverage may be subject to a separate dollar limit under your policy. Ask your insurance agent or company about what is covered.

Q: What about ground water seepage or sewer back up?
A: Generally, there is no coverage for ground water seepage. Depending on your policy, there may be no coverage, or very limited coverage, for sewer back up.

Q: How can I protect my property from mold damage?
A: Mold can be found almost anywhere moisture is present, and it can grow on drywall, wood, carpet, paper and food. Preventative steps you can take to protect your property include:


• Fix plumbing leaks immediately.
• Keep you home’s exterior painted.
• Don't pile wood or debris in crawl spaces or against the sides of the house.
• Check your home - it should not be completely airtight. A home that can’t breathe will grow mold, especially in attics and other dark areas.
• Have your home inspected if you see evidence of fungus.  Contact Mold Eliminators at 702-360-1700
• Reduce indoor humidity by:
- Venting bathrooms, dryers and other moisture-generating sources to the outside.
- Using air conditioners and dehumidifiers.
- Increasing ventilation.
- Using exhaust fans whenever cooking, dishwashing or cleaning.
• Take precautions to prevent condensation on cold surfaces by adding insulation to windows, pipes, exterior walls, roof and floors.
• Don’t install carpeting where there is a perpetual moisture problem, such as bathrooms, or on concrete floors with leaks or frequent condensation.

Q: Since most homeowner policies don’t insure against flooding, where can I find coverage?
A: Flood insurance may be purchased from the National Flood Insurance Program (NFIP). 

Q: What is a flood zone?
A: Flood zones are designated by the Federal Emergency Management Agency (FEMA) based on the risk of flooding. Everyone lives in a flood zone—it’s just a question of whether you live in a low, moderate or high-risk area. You can find out what flood zone your property is in by visiting the NFIP’s Web site or by contacting your insurance agent or company, or your city or county planning department.

Q: I live in a low-risk flood zone. Do I really need flood insurance?
A: You should consider getting flood insurance even if you live in a low- or moderate-risk area. Almost 25 percent of all flood insurance claims come from areas with low or moderate flood risk.

Q: Can I get flood insurance if I'm a renter?
A: Yes. A renter can purchase contents coverage up to $100,000.

Q: Can businesses purchase flood insurance?
A: Yes. Coverage limits for a standard flood insurance policy for a business are $500,000 for the structure and $500,000 for contents.

Q: Will a flood policy cover damage to my car?
A: No. Flood damage to your car would be covered under you auto insurance policy if you have purchased comprehensive coverage.

 

 

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